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Frequently Asked Questions

Is there an age restriction for children?+
Children 6 years and under must ride with an adult at all times and all children must be in constant supervision of an adult
Is there a weight restriction?+
The maximum weight is 300 lbs and minimum weight is 50 lbs per animal
What are your hours?+
Each location operates the same hours as its mall location and last ride out is 20 minutes before closing
How do I reach a location?+
Each location on our location page has a Franchise contact email and phone number for specific location inquiries
What are your prices?+
The ride cost is $9 (CAD) for the first 10 minutes, then 59 cents (CAD) per minute for as long as you would like to ride, (+ applicable taxes)
Can I ride in stores or outside?+
Animals are not allowed to enter stores or go outside
Do I need to book in advance or make a reservation?+
For individual rides and smaller rider groups, reservations are not needed. Our busiest times of the week are weekend afternoons when there can sometimes be a small wait.
Can I book a birthday party at your mall location?+
Some of our larger locations are able to host parties in-store. Send us an email with your location to check
Can I book animals for a party, wedding, school or corporate event?+
Some of our locations are able to deliver rental animals. Send us an email with your location to check
Do you have a frequent rider discount program?+
Our Rider Card program is: Ride 6 times and receive 10 free minutes on your next ride
Can I purchase a Stuffy Riders franchise?+
We do not have Canadian franchises currently available while we begin our USA franchising this year. Please contact us if there is a specific location you have secured and are seeking assistance to open
What is the cancellation policy?+
A $50 deposit is required upon confirmation of your party booking. Party bookings can be cancelled up to 3 days prior to your party date for a full refund. Cancellations within 72 hours of your party date are non-refundable; a party booking can be changed to a future date within one year with a $50 change fee


Stuffy Riders

Stuffy Riders is a Canadian company, headquartered in Vancouver, BC Canada.

We rent electric plush animals to ride in premium shopping malls, at outdoor events and private parties, across Canada.

Our goal is to enhance the customer shopping experience by providing unique, fun family entertainment, enjoyed by all!

Nov 15, 2024

NEW location in St Jérôme, Quebec!🇨🇦

Carrefour du Nord, St Jérôme Quebec 🇨🇦

Our new location in Carrefour du Nord in St Jérôme, Quebec!...

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Jan 28, 2025

NEW location in Drummondville, Quebec!🇨🇦

Promenades Drummondville, Drummondville Quebec 🇨🇦

Our new location in Promenades Drummondville in Drummondville, Quebec!...

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Apr 8, 2025

NEW location in Calgary, Alberta!🇨🇦

North Hill Centre, Calgary Alberta 🇨🇦

Our new location in North Hill Centre in Calgary, Alberta!...

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Apr 18, 2025

NEW location in Albuquerque, New Mexico!🇺🇸

Cottonwood Mall, Albuquerque New Mexico 🇺🇸

Our new location in Cottonwood Mall in Albuquerque, New Mexico!...

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May 26, 2025

NEW location in Lakeland, Florida!

Lakeland Square Mall, Lakeland Florida

Our new location in Lakeland Square Mall in Lakeland, Florida!...

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